Any and all digital goods fall under non refundable products:
All digital plans, services, e-books, workshops, classes, PDF and recordings, being non-tangible, irrevocable goods are instantly delivered to the preferred email address that a client enters at checkout. If you have questions regarding your product please contact customer support at CS@thelookstartup.com
As the boss you are, you are responsible for understanding this upon purchasing any item at our Site and ensuring you've purchased the product you intended to. Double/ triple check the email address you entered to make sure it is the correct email address. Additionally, no product or service shall be re-issued or refunded if downloaded and opened and the information was shared to you.